Blog

Email account updates as of March 31st

Ryan Eisenbart - Friday, March 25, 2016

In order to better protect your e-mail communication, we have made some changes to the way you can access your email inbox in browser or in an email client. As such, we have created a dedicated secure domain for email which we plan to restrict to use only SSL/TLS encryption for both incoming and outgoing communication. The new domain will be used to access your email from browser and email client as well.

Starting with March 31st you will no longer be able to continue using the existing email client settings. Please update your e-mail clients according to the instructions below:

Inbound (receive emails)

  • Inbound Server:mail.worldsecureemail.com
  • Inbound Server Type: IMAPS (993) / POP (995)
  • User Name: username@mydomain.com
  • Connection Security: SSL/TLS
  • Authentication Method: Normal Password

Outbound (send emails)

  • Outbound Server: mail.worldsecureemail.com
  • Outbound Server Type: SMTPS (465)
  • User Name: username@mydomain.com
  • Connection Security: SSL/TLS
  • Authentication Method: Normal Password

For more details on how to update your email client settings, follow the steps described in the Business Catalyst How to configure SSL encryption for your email client article.

You will also be required to use https://mail.worldsecureemail.com for accessing your mailbox using a web browser. Please note that site administrators will still be able to use the Admin Console and access their mailbox through Single Sign On as before.

Important:

The current mailbox settings will continue to work until March 31st, 2016. After this date, you will not be able to send or receive messages using your email client, unless you change your connection settings. Furthermore, mail.mydomain.com will be automatically redirected to thehttps://mail.worldsecureemail.com from then on.

We also strongly advise you to change your email password, by logging into webmail (using https://mail.worldsecureemail.com) and browsing to Settings -> Password. There you will be able to set a new password for accessing your mailbox.

Email updates FAQ:

Has anything changed in the way I access email from within BC admin interface No. While the email inbox will be accessible through https://mail.worldsecureemail.com, for accessing email from the BC admin interface customers don't need to change anything as BC handles everything behind the scene.

Going forward, how do I access email inbox from the browser? >Customers will be able to securely access email in browser by loading https://mail.worldsecureemail.com/ instead of http://mail.mydomain.com/, which will still be accessible until 31st March 2016. Following 31st March 2016, http://mail.mydomain.com will be redirected to  https://mail.worldsecureemail.com/

How do I access my email from an email client (ex: from a mobile device)? To continue accessing your inbox in an email client, you will need to update your email settings as instructed above before 31st March 2016. After this date, you will not be able to send or receive messages using your email client, unless you change your connection settings.

Comments
Post has no comments.
Post a Comment




Captcha Image

Trackback Link
http://www.iobisystems.com/BlogRetrieve.aspx?BlogID=419&PostID=620206&A=Trackback
Trackbacks
Post has no trackbacks.

FREE E-BOOK

Learn how to drive qualified leads with your blog!

How To Utilize Your Blog
Subscribe to: Report - The True Power Of Your Blog
We take your privacy very seriously and will
never ever sell or share your information with any
third party. Feel free to read our privacy policy.

Archive

    30 Day Free Trial

    Customer Comments

    We switched over to the IOBI Platform last spring. Things have been ramping up from there. They are responsive when I need some fine tuning or a question answered. We just continue to find roles for them, as the work comes out the way you ordered it. – Ben Emery
    "If you are looking for someone to take your technology and web-presence to the next level look no further. IOBI Systems is on the cutting edge of business. They are connected with thier clients, individual businesses and seek the latest tools, gadgets and efficiencies to elevate their presence, productivity and game. – Dave Todd
    When it comes to IT, IOBI Systems is the place to go. They helped me a great deal with web marketing campaigns, and I've been most impressed by their expertise, reliability and willingness to help any time, all the time. I can't recommend them highly enough! – Fred Berns

    Additional Resources

    Latest Blog Posts

    1. Email account updates as of March 31st Ryan Eisenbart 25-Mar-2016
    2. Marketing Within The Dental Industry Needs To Take A Bigger Bite Online Ryan Eisenbart 15-Jul-2015